The following rules govern your use of this site.

Please note that your use of this website is governed by these Terms and Conditions.

Your use of this site constitutes your unconditional consent and agreement to follow these Terms and Conditions and be bound by them. If you do not agree with any of these Terms and Conditions, do not use this site.

Please note, you may decide to “bookmark” portions of this Site, thus, bypassing these Terms and Conditions, nevertheless your use of this Site still binds you to these Terms and Conditions.

BY ACCESSING AND USING THIS WEBSITE YOU AGREE AND CONSENT TO THE TERMS AND CONDITIONS OF THIS SITE, AS WELL AS ANY AND ALL APPLICABLE LAWS, AS GOVERNED AND INTERPRETED PURSUANT TO THE LAWS OF THE STATE OF CONNECTICUT.

USE

By accepting these Terms and Conditions through your use of this Site, you certify that you reside in the United States and are 18 years of age or older. If you are under the age of 18 but at least 14 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms and Conditions. Fluffums does not knowingly collect personal information about children under the age of 14 without prior parental consent. If you are a parent or legal guardian agreeing to these Terms and Conditions for the benefit of a child between the ages of 14 and 18, please be advised that you are fully responsible for his or her use of this Site, including all financial charges and legal liability that he or she may incur.

If you do not agree to (or cannot comply with) any of these Terms and Conditions, please do not use this Site. All billing and registration information provided must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of these Terms and Conditions. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s) requested.

All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of Fluffums, or its suppliers and are protected by U.S. and international intellectual property laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited.

Third Party Sites: References on this Site to any names, marks, products or services of third parties, or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply Pet United’s endorsement, sponsorship or recommendation of the third party, its information, products or services. Fluffums is not responsible for the practices or policies of such third parties, nor the content of any third party sites, and does not make any representations regarding third party products or services, or the content or accuracy of any material on such third party sites. If you decide to link to any such third party sites, you do so entirely at your own risk.

SITE SECURITY

Attempting to violate the security of the Site is prohibited, including, without limitation, (a) accessing data not intended for your use or logging onto a server or an account which you are not authorized to access; (b) attempting to scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mailbombing” or “crashing;” (d) sending unsolicited email, including promotions and/or advertising of products or services; (e) attempting to obtain products not properly ordered or fully paid for; (f) harassing the site owner or its users; or (g) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. Fluffums LLC will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in any such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Fluffums on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Firefox or Microsoft Explorer).

ORDERS AND ACCEPTANCE

Please note that sometimes there may be certain orders we are unable to accept. We hereby reserve the right, in our sole discretion, to refuse or cancel any order for any reason whatsoever. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is shipped. Certain instances may result in your order being canceled because of limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. From time to time, we may require additional information and identification before accepting an order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.

PRICING AND CONTENT INFORMATION

We strive to provide our customers with accurate pricing information, nevertheless, sometimes pricing or typographical errors may occur. Fluffums cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price due to an error in pricing, we reserve the right, at our sole discretion, to refuse or cancel any orders placed for that item.

In the event that an item is mispriced, we may, in our sole discretion:

  • If an item’s correct price is lower than our stated price, we charge the lower amount and ship you the item.
  • If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Prices subject to change without notice.

Merchandise Content: Fluffums attempts to be accurate in its product descriptions. However, Fluffums does not warrant that product descriptions or other Content on this Site is accurate. Some content may be inaccurate or incomplete. If you happen to find a product is not as described, your sole remedy is to return the product in unused condition.

Objectionable Content: You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that Fluffums and/or its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable.

Medical and/or Pharmaceutical Content: All medical content, including, but not limited to, vaccine information, flea and tick information, and drug interaction information, provided by Fluffums in any part of this Site is for educational purposes only. Such content is not intended to substitute the diagnosis, treatment and observation/diagnosis of a physician or veterinarian or other appropriate medical professional as the case may deem. Content does not cover all precautions, side effects and interactions, and should not be construed to indicate the safety of a medical device or drug. Consult your medical professional for guidance before using any drugs. Proper treatment of any condition depends on a variety of health factors, and can only be assessed correctly by a health care provider. Before administering any drug, or using any medical device, please check product information (including package inserts) regarding dosage, precautions, warnings and interactions.

All content, provided on this site is for educational purposes only. Such content is intended to supplement, not substitute, the diagnosis, treatment and advice of a medical professional.

NUMBER OF ITEMS

Fluffums reserves the right, in its sole discretion, to determine and limit the number of items purchased per order, per household, or per person. These restrictions may be applicable to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. All offers are void where prohibited.

EXPORT

Some items sold by Fluffums.com cannot be shipped internationally due to import restrictions or size. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. We are partnered with Bongo International to service our international customers.

INTELLECTUAL PROPERTY, COPYRIGHTS, TRADEMARKS AND PATENTS

Any and all Content on any Fluffums site, including for example all of the page headers, images, illustrations, graphics, audio clips, animation, sounds, video clips and text, are subject to intellectual property rights held by Fluffums, one of its affiliates or by third parties who have licensed their materials to Fluffums. These materials may not be copied for commercial use or distribution, nor may these materials be modified or reposted to other sites.

The Content of this website, and the site as a whole, is intended solely for personal, noncommercial use by the users of our site. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non–commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice.

No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Fluffums reserves complete title and full intellectual property rights in any Content you download from this website.

Fluffums and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of Fluffums’s intellectual property rights.

Fluffums owns the copyrights in the selection, coordination and arrangement of the materials on this Site. These materials may not be copied for commercial use or distribution, nor may these materials be modified or reposted to other sites.

Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining written permission from Fluffums.